"Symfact solution has enabled us to make a significant step towards deployment of professional Facility Management operations"
CREM is the real estate organization of Swisscom AG enabling it to externalize its Facility Management services. The operations are based on a complex set of contracts that must be repeatedly adapted. Adjustments are carried out by an external third party provider on behalf of CREM.
With Symfact's software solution, all internal and external employees concerned are able to perform an overview of the status and actual details of contracts and all related amendments.
The Symfact solution has enabled us to make a significant step towards deployment of professional Facility Management operations
Markus Kuonen, Projektmanger FM
Swisscom AG, Corparate Real Estate
"Overall experience with Symfact was simply fantastic"
Our overall experience with Symfact was simply fantastic. We knew and were able to define clearly what we wanted and why. We defined our "minimum global standards" (we maintained a focus on our most important master data). We received outstanding support from Symfact and the dedicated Project Manager. He was a true partner and not just an assigned consultant. He acted promptly, challenged our proposals and requests, but did not force us into his solutions or ideas. He was always looking for an optimal solution and passed all relevant best practice experiences to our project team. Our implementation was thus under competent project management and our mottos were: "Keep it simple" / "Less is more" / "Quality and completeness first". THANK YOU!
Vaclav Pavlu, Standards and Accounting Principles
Holcim Group Services Ltd
- Contract Management
- Legal Entity Management
- Third Party Risk Management